In this role you deliver high quality ICT application support to business users for internally managed ICT application(s) across Europe. You are responsible for:
- Drive the design, configuration, development and implementation of change requests and projects including interfaces on the basis of the users' requirements while adhering to the ICT architecture standards.
- Support maintenance of the business applications by delivering, high quality documentation, second line support, third line support with vendor, active change management, upgrade planning and data migration, taking into account technological developments and changing needs.
- Active involvement in team meetings, trainings and other events to support further development and improvement of the European ICT application support department
- Secure alignment with business and ICT stakeholders by defining and reporting on targets and benchmarks, supervising the KPI’s, SLA’s and performance data related to business application management.
- Provide timely feedback and status updates to the business users.
- Pro-active monitoring of the applications to detect (and prevent) issues in advance.
- Hands on development using the Microsoft.
- Test and install of application patches and upgrades.
- Senior: Coaching of specialists in the application area to enable potential growth.
Fuji Seal BV is part of Fuji Seal Group, a Japanese company with organizations spread across the world. Fuji Seal Group provides packaging material and machinery, such as shrink sleeve and machines that apply the sleeve on the products. The market has been growing year by year and we are investing continuously in innovation to keep and strengthen our number 1 position in the market. Within Fuji Seal there is an informal culture where initiatives of employees are appreciated. Fuji Seal BV is one of several organizations in Europe and situated in Deurne, the Netherlands.
We offer an interesting and various job with good primary and secondary conditions in an open, informal international organization with opportunity for personal development.